How can small and medium companies benefit from outsourcing

Outsourcing a process means hiring an independent third party to perform a business function or a set of processes that internal employees might have performed otherwise. Outsourcing of non-core functions is a tried and tested method and is recognized as a long-term strategy for success. 

As businesses across the globe are still struggling to cope with the changes in work environment due to the pandemic, many have turned to outsourcing business processes to stay competitive while levelling with efficiency and quality. As per the latest survey, 37% of small businesses across the globe use outsourcing services to handle at least one of its business processes. 


Why do organizations outsource?


One of the primary reasons for small size organizations to outsource work is to get the task done quicker. For organizations with limited number of staff to manage the support functions, outsourcing the work to a third party helps in achieving the task quicker. In addition to the aforementioned points, most companies across the globe cite these additional reasons to outsource:


How to decide whether a function should be performed in-house or outsourced?



Key business processes that can be outsourced

Benefits of outsouring business processes to a third party




For any company, be it a start-up, SME or large entity, these three areas always find a place in the top ten business goals - improved profitability (reduced costs), technology advancements and employee upskilling. All three can be achieved by using the expertise of a third party for at least one of your business processes.

Outsourcing is a great way to manage the roles and responsibilities within a business function at reduced costs. Partnering with skilled manpower and latest technology platforms by outsourcing will boost the growth of small and medium businesses.